Privacy Policy
Prime Physique Nutrition (“we”, “our”, or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.
By using our website, you consent to the practices described in this Privacy Policy.
1. Information We Collect
When you interact with our website, we may collect personal information that you voluntarily provide to us, including but not limited to:
Name
Email address
Phone number
Billing and shipping address
Payment information
Any other information you provide through forms, purchases, or account registrations
When you browse our website, we may also automatically collect certain information including:
Internet Protocol (IP) address
Browser type and version
Device information
Pages visited and interaction data
This information helps us improve our website performance and user experience.
2. How We Use Your Information
We may use the information we collect for purposes including:
Processing orders and transactions
Delivering purchased products or services
Communicating with you about your order or account
Providing customer support
Sending updates, promotional offers, or marketing communications (if you opt-in)
Improving website functionality and customer experience
Preventing fraud or unauthorized transactions
3. Email and SMS Communications
If you opt in to receive communications from us, we may send you:
Email updates
Promotional offers
Marketing messages
SMS notifications related to your purchases or account
You may opt out of marketing communications at any time by:
Clicking the unsubscribe link in our emails
Replying STOP to SMS messages
Contacting us directly
Standard message and data rates may apply to SMS communications depending on your mobile carrier.
4. Consent
By providing your personal information through our website, placing an order, subscribing to communications, or filling out forms, you consent to the collection and use of your information as outlined in this Privacy Policy.
If we request personal information for marketing purposes, we will either obtain your explicit consent or provide an opportunity to decline.
You may withdraw your consent at any time by contacting us.
Contact for consent withdrawal:
support@primephysiquenutrition.com
5. Disclosure of Information
We may disclose your personal information if:
Required to comply with applicable laws or legal processes
Necessary to protect our legal rights
Required to enforce our Terms of Service
We do not sell or rent your personal information to third parties.
6. Third-Party Services
We may use trusted third-party providers to operate our business and services. These providers may include:
Website hosting providers
Payment processors
Email and marketing automation platforms
Analytics providers
Customer support systems
These third-party providers only collect and use your information as necessary to perform services on our behalf.
Please note that these providers may operate in different jurisdictions, and your data may be subject to the laws of those jurisdictions.
7. Shopify Hosting & Payment Processing
Our store is hosted on Shopify Inc., which provides the e-commerce platform used to sell our products and services.
Your data is stored through Shopify’s secure servers and databases.
If you complete a purchase using a direct payment gateway, Shopify stores your payment information using PCI-DSS compliant encryption standards to ensure secure handling of credit card data.
For more information, please review Shopify’s privacy policies.
8. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience.
Cookies may be used to:
Remember user preferences
Track website usage and analytics
Maintain shopping cart information
Improve website functionality
You may disable cookies through your browser settings; however, some website features may not function properly without them.
9. Data Security
We take reasonable precautions and follow industry best practices to protect your personal information.
Security measures may include:
SSL encryption
Secure payment processing
Restricted access to personal data
Monitoring systems to prevent unauthorized access
While we strive to protect your information, no method of transmission over the internet is completely secure.
10. Age Restrictions
By using this website, you confirm that you are at least the age of majority in your province or state of residence.
If you are under the age of majority, you must use the website with the consent of a parent or legal guardian.
11. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time.
Updates will be posted on this page, and continued use of the website after changes are posted constitutes acceptance of those changes.
12. Contact Information
If you would like to:
Access your personal data
Correct or update your information
Request deletion of your information
Ask questions about this Privacy Policy
Please contact us at:
Email: support@primephysiquenutrition.com
Mailing Address:
Prime Physique Nutrition
Apt. 1011, 1650 Harrison Garden Blvd
Toronto, ON
Canada
